Welcome to Upstate’s Choice (“we,” “us,” “our,” or “Upstate’s Choice”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when visiting or interacting with www.upstateschoice.com (the “Site”).
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site.
1. Information We Collect
We may collect personal information when you:
- Complete a quote or contact form
- Request a callback or insurance information
- Subscribe to text messages or email updates
- Interact with our website or social media pages
This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Insurance interests (auto, SR-22, homeowners, etc.)
- Any other data you choose to provide
We may also automatically collect:
- IP address
- Browser type
- Device information
- Usage data and analytics via cookies or similar technologies
2. SMS & Text Message Consent
By providing your phone number and explicitly opting in, you consent to receive SMS text messages from Upstate’s Choice for the purposes of communication related to insurance quotes, policy updates, reminders, and promotions.
SMS consent is not shared with third parties or affiliates.
We will never sell, rent, or disclose your mobile number or SMS opt-in information to any unrelated third party for marketing or promotional purposes.
You may opt out of SMS communications at any time by replying STOP to any message. Message and data rates may apply. Frequency of messages may vary.
3. How We Use Your Information
We use collected information to:
- Provide insurance quotes, updates, and customer support
- Improve our website and customer experience
- Send marketing messages (only if you’ve opted in)
- Comply with legal or regulatory requirements
4. Cookies & Tracking
We use cookies and analytics tools to understand user behavior and improve site performance. You may disable cookies through your browser settings.
5. Information Sharing
We may share limited information only with:
- Insurance carriers or service providers needed to provide quotes
- Website hosting, analytics, and marketing service providers (under confidentiality agreements)
- Legal authorities when required by law
We do not sell or trade personal information or SMS consent data.
6. Data Retention
We retain information as long as necessary for legitimate business purposes and compliance requirements.
7. Your Rights
You may request to access, correct, or delete your data by contacting us at the information below. You may also opt out of emails or SMS communications at any time.
8. Security
We take reasonable technical and organizational precautions to protect your information from unauthorized access or disclosure.
9. Policy Updates
We may update this Privacy Policy periodically. The most recent version will always be posted on this page with the updated effective date.
10. Contact Us
Upstate’s Choice Insurance
309 SE Main St Ste 206, Simpsonville, SC 29681
Email: jreid@upstateschoice.com
Phone: 864-845-7500
Terms & Conditions
Welcome to Upstate’s Choice Insurance, LLC (“Upstate’s Choice,” “we,” “us,” or “our”). By accessing or using our website www.upstateschoice.com (the “Site”) or communicating with us via text message, you agree to be bound by these Terms & Conditions and our Privacy Policy.
If you do not agree to these Terms, please do not use the Site or participate in our SMS programs.
1. Use of Our Website
The content and materials on this Site are provided for informational and educational purposes related to insurance products and services offered by Upstate’s Choice Insurance. You agree to use this Site lawfully and responsibly, and not to engage in any activity that could harm, disrupt, or misuse the Site or its content.
2. Intellectual Property
All text, graphics, logos, images, and other content on this Site are the property of Upstate’s Choice Insurance, LLC or its licensors. You may not reproduce, modify, or distribute any material without written permission.
3. No Guarantee of Coverage
All insurance information, quotes, and materials provided on this Site are for general informational purposes only. Final coverage is determined by your specific policy and carrier approval. Upstate’s Choice does not guarantee coverage, policy issuance, or premium rates.
4. Limitation of Liability
Upstate’s Choice is not liable for any damages or losses arising from your use or inability to use the Site or services, including but not limited to errors, delays, or interruptions in operation.
5. SMS Terms of Service
By opting into SMS messages from Upstate’s Choice Insurance, whether through a web form, quote request, or other means, you agree to receive text messages related to your interactions with us.
These may include (but are not limited to):
- Insurance quotes and rate information
- Appointment reminders or confirmations
- Policy updates or renewals
- Account or billing notifications
- General customer service and support messages
- Promotional or marketing offers (if you have opted in)
Message frequency may vary.
Message and data rates may apply.
To opt out of text messages at any time, reply STOP to any message.
To get help or assistance, reply HELP or visit www.upstateschoice.com.
Your SMS consent applies only to Upstate’s Choice Insurance and is not shared with third parties or affiliates.
For our full Privacy Policy, visit https://www.upstateschoice.com/privacy-policy/.
6. User Responsibilities
You agree that any information you provide to us (including via SMS, online forms, or email) is accurate and that you are authorized to provide it. You must be at least 18 years old to use our Site or participate in our SMS programs.
7. Third-Party Links
Our Site may contain links to external websites or services not operated by Upstate’s Choice. We are not responsible for the content, privacy, or practices of these third-party sites.
8. Changes to Terms & Conditions
We may update these Terms & Conditions from time to time. The updated version will be posted on this page with a new effective date. Continued use of the Site or SMS services after changes constitutes your acceptance of the revised Terms.